Shipping and Returns
Shipping & Local Delivery
Enjoy free shipping on orders over $50. For other orders, shipping charges appear at checkout before payment.
We offer free local delivery within five miles of our Reseda location, ZIP code 91335. Please contact us before ordering to confirm eligibility and arrange delivery. Home pickup is not currently available.
Pop-Up Pickup
Free pickup may be available at select DEL Inspirations pop-up events. Please contact us before ordering to confirm the event location, date, pickup hours, and product availability.
Once confirmed, we’ll explain how to place your order for event pickup without shipping charges.
Pickup is available only at confirmed pop-up events. Home pickup is not available.
When will my order ship?
Please contact us before ordering for an estimated shipping date, especially if you need your candle by a particular day. For custom candles, we’ll confirm fragrance availability, pricing, and when your order should be ready to ship before you purchase. Delivery time is additional.
Do you offer international shipping?
Please contact us before placing an international order so we can confirm availability and shipping options for your destination.
What is your return policy?
All sales are final, except for damaged or defective products or a return expressly approved by DEL Inspirations.
If your product arrives damaged or is defective, please email dnl.inspiration@gmail.com within 7 days of delivery with your order information and photos showing the issue. We will arrange a replacement or refund, including applicable shipping costs. Please contact us before returning any item.
Change-of-mind returns of unused candles may be approved at our discretion. Please contact us for approval before returning an item. If we approve a change-of-mind return, the customer is responsible for return shipping. Original shipping charges are non-refundable. If the order received free shipping, our actual outbound shipping cost will be deducted from the refund. These deductions do not apply to damaged or defective products.
Thank you for supporting our small business and allowing us to bring light and inspiration into your home.